I’m not so sure outsiders have been brought in to a significant degree. The decisions being made on what gets made, by whom, and who gets what cut of the proceeds is technically now made by outsiders, but those outsiders are the ones who previously made those same decisions about movies, TV shows, concerts, books, and other media. Technically these are outsiders to Video Games specifically, but in the context of media as a whole, they are very much insiders. About as inside as you can get, if we consider games as mass media.
By this I don’t mean individuals, because a quite a bit of the games industry is staffed by managers who have only worked in game studios their entire careers. But as a class of decision makers, those career games managers are those who assimilated the values for management of movies, TV, software, and other mass info media.
I realize there is a now bigger presence of individual workers of marginalized groups in games than before, but that’s necessarily what happens when the expectation of a blockbuster changes from 200,000 discs to 20 million downloads. I don’t think that class of outsiders has been brought in to a degree that reflects the potential range of meaningful game content that can be achieved.
In order to drill into this particular angle further than that, we’re gonna need a horrifyingly confrontational labor thread, and I don’t think I have the post count/reputation here for that! But i guess that’s the business of fixing games for ya!